Who do you sell plants to?
We sell plants to retail and wholesale customers
We sell plants to everyone, from individuals and landscapers, home owners and builders. If you would like to access our wholesale pricing list, please call David on 0427 047 857
General
Where are you located?
We are open online 24/7 and can be contacted via phone or email.
Payment
What payment methods do you accept?
We accept:
PayPal, Visa, Mastercard & American Express
A Direct Bank Transfer option is available. Once you have processed the order, our BSB and ACC details are provided for you with a reference code.
Afterpay and Zip Pay are also options for you. You must first apply for an account with these companies before you can use them on this website.
Plants for Spaces (Aust) uses National Australia Bank for secure payment gateway transactions and we do not store any credit card information. In addition to this, credit card details are encrypted to minimise the possibility of unauthorised access or disclosure.
Delivery
Cancellations and Refunds
Can I make changes or cancel my order once it’s placed?
Unfortunately not. Please ensure you pay close attention when placing an order. Once an order is placed we are unable to make any alterations, including cancellation.
If you want to add more plants to your order, simply place an additional order online.
Can I return my plants and get a refund?
As plants are a living, perishable item and affected by many external factors, we can not offer exchanges or refunds.
All plants are quality checked by our horticultural team before being delivered to you, to ensure you are receiving the best quality plants.
Our Delivery team take a Proof of Delivery photo once the plants are delivered to your door. This ensures they arrive to you in the same quality state as when they left Plants For Spaces. View Refund Policy
My plants arrived damaged. What do I do?
We are so sorry to hear your plants have arrived damaged, here is what to do:
Please email a photo at time of delivery with your order number to hello@plantsforspaces.com.au and we will arrange a solution for you ASAP.
Where do you deliver to?
Melbourne
Flat Rate - $44.00
Geelong and Mornington Peninsula
Flat Rate $66.00
Flat Rate $99.00
How long does it take for my plants to arrive?
We aim to have all orders delivered as fast as possible, within 1-5 business days.
For Mornington Peninsula and Geelong areas, there may be an additional few days to deliver as we collate multiple orders at once.
We use specialised plant carriers (not Australia Post) to ensure the best delivery for your plants.
We’ll confirm the delivery date and time with you prior via email, and on the day via SMS.
How much is delivery?
Melbourne
Flat Rate - $49.50
Geelong and Mornington Peninsula (Mt Eliza to Rosebud)
Flat Rate $77.00
Between: $154.00 - $249.00
Do I need to be at home when my plants are delivered?
We highly recommend someone is home to accept your delivery on the day.
We’ll confirm the delivery date and time with you prior via email, and on the day via SMS.
Our delivery driver will take a photo of your unpacked order at your address as Proof of Delivery.
Our delivery team will endeavor to find the safest and most secure place to leave your plants. If there is nowhere feasible to leave your plants, then your plants will be taken back to the Plants For Spaces depot. A new delivery time will be arranged at your expense.
